We provide

IT Support Plans

to any business, no matter your size or industry.

IT Support plans designed to fit your Business needs.

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Intro IT Support Brisbane

IT Support Plans

  • Teir 1:
    Casual IT Support (Ad-Hoc)

    Casual IT Support allows clients who require infrequent access to IT support to schedule and pay for support as-they-go. Support requests are raised online, e-mail or via our IT help desk (07) 3217 3060 and scheduled for the next available support engineer plus a call out fee.
  • Teir 2:
    Prepaid IT Support

    Prepaid Support Tickets has proven to be an effective tool with our clients as it substantially minimizes there overall cost outlay for IT support. The advantages of a Prepaid IT Support Ticket are:

Priority Client
No Expiration
No Call Out Fee
No Fix, No Fee

Hourly Rate Reduction (up 25%)
Server \ Desktop \ Laptop Support
Onsite \ Remote \ Help Desk Support


  • Teir 3:
    Managed IT Support – click to inquire

    Managed IT Support is the perfect fit any business who is serious about requiring there computers to be running at optimal performance around the clock 24/7. This will significantly reduce your IT costs as it provides you with a fixed monthly investment price for Unlimited IT Support, enabling you to budget more effectively with your IT expenditure. These agreements are custom made to fit your business saving you time and money, as you get 1 monthly investment price for your entire infrastructure to be maintained by Microsoft certified IT professionals, giving you Unlimited IT Support 7 days 24 Hours a day. Plus, you will also receive 24 hour direct mobile access to your very own personal IT Support engineer.
  • Other:
    IT Contractor

    Need an IT support engineer for a week, a month or longer? Situation IT can help. We have many certified engineers available to help you right away, so call us today and gain peace of IT mind.
  • Service Level Agreements
    Yes! Situation IT is a legitimate IT Support company that supplies all clients with a Service Level Agreement.
    For more information, please call  (07) 3217 3060.

Calculate Price for
Managed IT Support

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Call Today (07) 3217 3060