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Managed IT Support For Business
Managed IT Support is the perfect fit for any business who is serious about requiring their computers to be running at optimal performance around the clock 24/7. This will significantly reduce your IT costs as it provides you with a fixed monthly price for Unlimited IT Support, enabling you to budget more effectively with your business expenditure. These agreements are custom-made to fit your business, saving you time and money, as you get 1 monthly investment price for your entire infrastructure to be maintained by Microsoft certified IT professionals, giving you Unlimited IT Support 7 days, 24 Hours a day. You will also receive 24 hour direct mobile access to your very own personal IT Support engineer.
Does your monthly IT expenditure look like this?
Avoid unpredictable IT expenses by proactively monitoring and maintaining your IT infrastructure through Situation IT Managed IT Support.
We will manage your entire IT infrastructure, providing you with a complete turnkey solution.
This gives you a predictable monthly spend and eliminates computer downtime.
Managed IT Support offers companies of any size a simple yet effective approach to IT management.
- 24 Hour Help Desk Support
- Third Party and Vendor management
- Lower Cost than Internal IT Personnel
- Backup and Disaster Recovery Planning
- Report Generation with Complete Transparency
- Predictable Budgeting, All Inclusive, Fixed Rate IT Support
- Less Downtime, we identify and fix issues before they cause disruption
- A Professional IT Support Company Acting as your Outsourced IT Department
- Fewer Disruptions, we provide our services Remotely, Same-day or Overnight
- Peace of mind, your systems are being monitored 24 Hours by IT Professionals
6 Big Benefits of Managed IT Support
Flexible and Affordable
How do we consistently deliver solutions for clients beyond their expectation? Managed IT Support. Our Managed IT Support proactively monitors and manages your business laptops, desktops and server computers, and has been tailored to the small and medium-sized business sector. Knowing you are in safe hands, you can finally have IT peace of mind, and focus on your core line of business and not worry about your IT systems.
Businesses have to strike a balance between filling the need for a product or service and providing a livelihood for their employees and management. An organisation has to work at full capacity at all times to ensure this, and any downtime or work that isn’t performed to the highest levels is money and time wasted. We’ll help you quickly repair any problems when they occur, and we’ll also put proactive steps in place to boost your productivity and decrease your downtime.
Onsite IT Support | 24 Hours
In the business world, time is money. You want a reputable and dependable company on hand for support, repairs, configurations, installations and for training purposes. You get all of this and more when you arrange for one of our onsite IT support team to visit your business and resolve your IT issues.
Remote IT Support | 24 Hours
We offer remote IT support for our clients at Situation IT because this is a time-saving and cost-effective way to resolve a host of common IT issues. Our staff uses an effective remote support tool to help diagnose and fix any problems you may have in your IT network or system.
Help Desk Support | 24 hours
Sometimes your IT problem can get resolved with a simple phone call. Situation IT offers a phone help desk staffed by certified engineers. We’ll try to work through your issue over the phone first, and then escalate it to our remote IT support department or arrange for an onsite visit if need be.
Free IT Assessment for your Business
Contact Us today to arrange a FREE IT ASSESSMENT for your business. The purpose of this assessment is to allow us to understand your IT support requirements and make recommendations accordingly from our IT engineering team. We will provide you with a report of summarized recommendations if any problems are found.